About Me


Reunion of the first women to live in Harvard Yard

Sheila Cox is a Harvard-educated speaker, change management consultant, and co-author of the new book The Technology Takers: Leading Change in the Digital Era.  She leads transformational change at the intersection of technology and human behavior.

After earning a BA in Psychology from Harvard, Ms. Cox became a systems engineer at IBM, designing and implementing application software. A pioneer in ERP (Enterprise Resource Planning), Ms Cox was part of the IBM programming team that developed COPICS (Communication-Oriented Production Information Control System). While working at IBM, she earned an MBA at the University of Chicago. Along with two colleagues, Ms Cox created and led the organizational change management practice at KPMG/BearingPoint.

Combining hands-on experience in information systems implementation with an in-depth understanding of organizational, team, and individual behavior, Ms. Cox founded Performance Horizons, a change management firm. For more than 30 years, Ms. Cox has helped management teams successfully adapt to change. 


Speaker, Author, Change Management Consultant

As a systems engineer at IBM and a management consultant at KPMG/Bearing Point, I noticed a common problem:  Companies spent hundreds of millions of dollars on information technology that never delivered the promised results. 

Oftentimes the systems themselves performed as expected, but the employees never fully embraced the behavioral changes required to see the benefits. Sometimes employee resistance was so strong that IT projects were abandoned before completion.

My mission became helping IT practitioners avoid nasty surprises by anticipating and addressing the human aspects of large projects - before resistance surfaces. Jens Flanding, Genevieve Grabman, and I wrote a book to capture best practices in leading change.

I help executives achieve the IT trifecta - implementing their multimillion dollar projects on time, on budget and achieving business objectives.